How to Choose the Best Cloud Backup Service Provider

Thinking of investing in cloud storage or switching provider? If so, here are some of the most crucial things you'll need to consider before you take the plunge.

Mike Mead


While there are still plenty of companies that choose to store their enterprise data on-premise, many organisations have begun to feel more comfortable with the idea of cloud storage. One study by “Cloudian” in 2017 found that around 87% of businesses were already using some form of cloud storage, whether it was a file-sharing solution like Dropbox or an IaaS solution like AWS.

Since deciding to embrace cloud protection for your data is a big choice, it’s important to make sure that you feel comfortable with the cloud support provider you choose. Here are some of the most crucial things you’ll need to consider before you take the plunge.

1.     What Kind of Cloud Storage Do You Need?

The first thing that you need to know when you’re choosing a cloud backup provider is what kind of storage you’re looking for. Some companies will prefer the “File Sync and Share” option, with tools similar to Dropbox or Box. Other businesses will need a more comprehensive storage solution that involves hosting their information within a local organisation’s data centres. Some additional options include:

  • Archive storage: A system that stores cold data that you don’t need to access as often as your everyday
  • A data warehouse or “database” where you can upload information regularly and use the data that you have stored to inform CRM systems, or AI solutions.
  • Hybrid cloud storage: A system that combines on-premise solutions for data management with cloud backup so that you can have the “best of both worlds” in your security.

2.     Where are the Data Centres Located?

In certain countries, local regulations and legislation suggest that customer data must be stored within the same country in which your customer is located. This means that you’ll have to ensure that your cloud backup service provider has data centres available in your chosen regions and that you can specify where certain information is stored.

It’s also worth knowing where data centres are located with your cloud provider because location can have an impact on your disaster recovery and performance capabilities. The further a data centre is from your position, the more likely you are to experience issues like latency and packet loss.

3.     Does the Provider Meet your Needs?

This may seem like an obvious suggestion, but it’s crucial to ensure that your cloud support provider can meet with your basic business needs. For instance, while any provider might be able to give you the right capacity for your data storage system, you’ll also need to make sure that they have a strategy in place to support you in the case of a major outage or disaster.

Additionally, it’s important to speak to your service provider and find out what kind of solutions they will offer to keep your data secure. You’ll need someone with complete end-to-end protection, as well as a company that can provide you with full control over your storage account.

4.     What Performance and Availability Levels Can They Offer?

The best cloud backup service provider is the one that can give you the performance you need to run your business smoothly. Various factors, including the hardware your provider, uses in their data centre can have an impact on your network speeds and cloud storage performance.

While you’re learning as much as you can about the performance ratings, make sure that you get an average uptime or “availability” rating too. It’s essential to ensure that your cloud backup provider can keep their system up and running consistently, so you’re always able to access your information when you need it most.

5.     What Kind of Resources do You Need (Finance and Bandwidth)?

Choosing the right cloud backup provider also means thinking about your bandwidth and financial restrictions. For instance, cloud providers can often provide highly affordable solutions for almost any company. However, knowing your budget before you start searching will help to keep you on the right track.

Additionally, remember that the cloud backup process will have an impact on your internet bandwidth, even though you’re storing your information “off-premise”. This means that you’ll have to ensure you have enough bandwidth available to handle the backup process without slowing down the rest of your company.

6.     Integration and Scalability

Finally, one of the things that make working with a cloud backup service provider so appealing is that you get more flexibility over your storage and security solutions than you would achieve on-premise. However, some cloud providers will give you more freedom than others. Make sure that you speak to the company that you want to work with about how you can scale your services in the future.

Additionally, if you already have other IT and security services in place, then you might need to check that your current technology will integrate well with the cloud systems that your service provider will be using to protect your information.

In today’s ever-evolving technology landscape, finding a reputable cloud service provider is crucial. Put your mind at ease by working with one of the most popular tech companies in the UK! Reach out to Nice Network today to find out more!