A single system for all communications is a logical endpoint for many organisations. Rather than introducing multiple systems for employees, one easy-to-use network to manage all aspects of communication for each employee is an incredibly attractive proposition.
Microsoft have arguably always been open about the fact that they’re not voice focused. Their aim is larger – a single platform that unifies collaborative requirements for working professionals.
The solution itself is truly integrated, allowing unlimited minute bundles and other enhanced features like call recording, call analytics and mobile device calling. Teams Talk can also be deployed as a hybrid model giving the customer the best of both worlds in terms of modern soft client technology and enhanced desk phone technology that can work seamlessly as one.
Improvements and enhanced features are being developed everyday for Nice Network Teams Talk, which are then provided to all customers using the product. We have seen the number of users on any given call and be visible increase from four to hundreds. We have also adopted other interesting tools such as subtitles and voicemail transcripts sent to users via email.