Key features

A single system for all communications is a logical endpoint for many organisations. Rather than introducing multiple systems for employees, one easy-to-use network to manage all aspects of communication for each employee is an incredibly attractive proposition.

Zig Zag divide
Zig Zag divide
  • Low cost license including call bundles
  • Call recording
  • Call analytics – real time analytics giving insight into business calling trends
  • Fraud management – Sentry Fraud tool to minimise fraud
  • Integrations – CRM and other bespoke integrations into over 300 applications
  • Intelligent Virtual Agents (IVA) – leverage our AI technology to deliver huge ROI and increase customer satisfaction
  • ContactCentre (CC) – UC Omni Channel for customer service representatives¬†
  • Automated Disaster Redirect – automatically failover in the event of loss of connectivity
  • Open competitive calling plans, bundled or metered
  • Tight service level agreements, delivering 5×9 carrier voice
  • Porting supported in over 20+ countries, new DIDs available in 72+ countries
  • Automatic 24×7 fraud management
  • Numerous additional telephony features
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